Please provide information about the order through which the item was purchased.
Contact the purchaser at your school or district if you do not know the Terrapin order number.
Terrapin products are warrantied against manufacturer defect for one year from date of purchase.
Please indicate the item you had trouble with and provide as much information as possible about the problem you experienced.
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Terrapin955 Massachusetts AvenueSuite # 365Cambridge, MA 02139-3233 USA